funny because same thing I thought happened to me until I moved my mouse cursor and the progress bar changed. it was stuck when it said 12mins remaining. When I moved the mouse 11mins after it said 1min remaining. The progress bar shifted from 12mins to 1 min. I once didn't do anything and restarted on its own and the install was flawless. Is this a DVD problem. Or can this be a normal thing? Appreciate help, thank you.