AMD Software Update - Incorrect Password

SHS · #1 10-20-2008, 05:01 AM

Hello, I have recently installed AMD Software Update using a Leopard OS X CD(Leo4All) and I cannot get AMD Software Update to work at all.

I attempted downloading the latest version but it seems no matter what. Even if I delete my current keychain it tells me my password is incorrect.

I've reset all of my passwords and I've deleted all of my keychains.

Is there something else that I could possibly do to make it accept my true password when it prompts for it? I've tried everything I could find on how to make it work.

I've also looked for support on this issue but could not find any which is why I have registered at this forum in hopes of someone perhaps giving me advice on how to fix this problem.

If someone could help me solve this I would be extremely grateful.

nfoav8or · #2 10-20-2008, 05:07 AM

Do you have special characters in your password. Zephyroth has posted they will not work with the updater if you do.

http://www.infinitemac.com/f19/how-to-make-zephs-amd-software-update-run-t1098/post17043.htmll

SHS · #3 10-20-2008, 05:17 AM

Special characters being digits?

My password is pretty much.. without it being the same exact.

xxxxx##

x = A-Z
# = 01-9

SHS · #4 10-20-2008, 05:19 AM

I'm under the impression the software might not have realized that I have changed my password and it's not updating that I have.

What could be the underlying issue. I only started using Mac OS X 2 days ago so I'm not too familiar with the GUI or the utilities all that well. I know a few things but nothing too fancy like terminal use.

R0GUE · #5 10-20-2008, 08:35 AM

Try deleting this:

Code:

/Users/yourname/Library/Preferences/com.apple.keychainaccess.plist

and

Code:

/Users/yourname/Library/Preferences/com.apple.SoftwareUpdate.plist

SHS · #6 10-20-2008, 03:02 PM

Fast replies are always good in a support forum!

I'll be sure to try this when I get home.

SHS · #7 10-20-2008, 09:45 PM

Still doesn't work.

I wonder what on earth could be causing it to think I have a password.

nfoav8or · #8 10-20-2008, 09:58 PM

So is the issue that you don't have a password now and it thinks you do? You need a password for this to work. Or at least have a root or admin account with a password for protection. Then you can enter this password in when asked.

SHS · #9 10-20-2008, 11:59 PM

The problem is no password works no matter what. Even if I change it or remove it completely. There is no correct password.

nfoav8or · #10 10-21-2008, 01:30 AM

do you have a root account on the computer (System Admin account)?

I would suggest booting with "-s" and running

Code:

/sbin/mount -uw /
passwd root

so your system creates a root account if you don't already have one set up. Then log in as root to update (but only to update as running as root can be dangerously easy to mess up a system.